Ledbury Privacy Policy & Internet Disclaimer

Ledbury is committed to offering great clothing with the combination of unsurpassed customer service. As such we collect personal information about clients as part of the shopping process. This information will be used by Ledbury to enable the customer to have a better shopping experience. We only share our information with our business partners that make up the chain of delivery to the customer.

Information Collection

Personal Information.

Personal information is collected from customers at the time of purchase or upon the customer’s initiation (e.g. signing up for the newsletter). Ledbury keeps all information as secure as possible and never sells this information to third parties.

Email Addresses

Ledbury collects email addresses from customers and visitors to www.ledbury.com for the purpose of communicating with customers. This is done in order to give the customer new information and deals on products offered by Ledbury. If at any time a customer wishes to be removed from Ledbury’s email database, the customer can request removal by contacting customer-service@ledbury.com.

Cookies and other technology
Ledbury.com uses cookies and web beacons as a means of gathering data about customers’ shopping habits and viewing paths through the website. This information is used within Ledbury to assess shoppers’ experiences and modifies the site to enhance the offering to customers.

Use of Personal Information

Internal Use

Personal information collected by Ledbury is used internally for customer service purposes. We use customers’ information to fulfill orders for products. Additionally, we use this information to continually update the Ledbury shopping experience and give customers a better e-commerce experience.

External Use

A customer’s personal information is never sold to third-party vendors or marketers. We do however, provide personal information to third parties for the purpose of fulfilling customers’ shopping experiences. This includes sharing payment information with our merchant banking partners and sharing customer addresses with shipping companies.

Communication with Customers
Personal information will be used for the purpose of communicating with customers. This is to provide the customer with news, offers, promotions and a better shopping experience as a Ledbury customer. As stated, we will not sell customers’ email addresses to third parties.

Data Security

Ledbury.com incorporates a number of procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to such information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit www.ledbury.com, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline. Therefore we ask that you remain vigilant and report to us any problems you have while using our electronic commerce site. You may contact us the following ways:

By Phone: (888)-233-1942

Email: customer-service@ledbury.com

In writing: Ledbury, LLC
1209 East Cary Street
Suite A
Richmond, VA 23219

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