|International Expedited||Call 1.888.233.1942|
*FREE RETURNS AND EXCHANGES
We understand that our customers drive our business. We believe we make great products, and we hope that you will be thrilled with your purchase. If there is any problem whatsoever, please let us know, and we will work to solve it immediately. Should you need to return or exchange your purchase, we will pick up the tab for the return shipping.
Shirts in unworn and unwashed condition can be returned within 365 days from date of purchase for a full refund. Tailoring fees are non-refundable. All other products in unworn condition can be returned within 30 days from date of purchase for a full refund. In the rare instance of a manufacturing defect, please contact customer service, and we will work to solve the issue immediately.
Please note that our return policy only applies to items purchased at Ledbury.com, the Ledbury store, Ledbury events, or via our customer service phone line. Returns or exchanges for items purchased through a third-party vendor must be completed through that vendor.
All other products in unworn condition can be returned within 30 days from date of purchase for a full refund.
In the rare instance of a manufacturing defect, please contact customer service, and we will work to solve the issue immediately.
To return or exchange an item, simply go to your order history in My Account, navigate to the desired order you would like to return/exchange and follow the instructions to generate and print a return label. If you don't have an account with Ledbury, please contact customer service, and we will provide you with a return label. Once you have generated and printed the pre-paid label, attach it to the Ledbury shipping box and drop it at the nearest UPS location.
Unfortunately, because of customs and tariff issues, Ledbury cannot provide return shipping for international orders. Nonetheless, we will be happy to work with you to find an efficient way of returning the product to us should you wish to do so. Simply email us at firstname.lastname@example.org and we will be happy to advise. Tailoring fees are also non-refundable.
If there is anything we can do, please e-mail us at email@example.com or give us a call at +1 888 233 1942.
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