All of our full price shirts, including Made-to-Order, are covered by the Ledbury 60 day Guarantee - which means you can return or exchange it within 60 days if you find any issues. We reserve the right to refuse returns from customers found to be abusing the generosity of our guarantee. Here's our policy in other situations:
Order Type | Policy |
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Full Price Merchandise | Returns or exchanges for a refund can be made within 60 days of purchase. If the 60-day window has passed, returns will be considered for store credit in the amount of the most recent retail price. Exchanges are free. Returns are subject to an $8.95 flat rate return shipping fee. Original shipping charges are not eligible for refund. Trafalgar belts must be returned within 30 days of purchase. Beltology belts must be returned within 60 days of purchase. |
Altered Merchandise | Sleeve shortening fees and shipping costs are non-refundable. Merchandise purchased with sleeve shortening will be accepted for return with a $12.95 restocking fee, which is deducted from the refunded amount. Marked-down sale section items purchased with sleeve shortening are not eligible for return or exchange. |
Gift Returns | To return a gift item, please contact us at 888.233.1942 so that we can process your request as a gift return. Gift returns that meet our return policy criteria will be refunded in the form of an e-gift card. |
Final Sale Items | Final Sale merchandise is not eligible for returns or exchange. These items will be marked with “Final Sale” on the product page. |