Date of Last Update or Revision: September 2012
Please note that this Policy applies only to the Site and not to the web sites of other organizations to which we link. We are not responsible for the privacy policies or practices of any other third party sites and you should make your own inquiries regarding them.
By using the Site, you agree to our collecting and using your personal information in the manner described in this Policy.
What information we collect about you
The amount and type of information that we collect depends on how you use the Site and its various features. In particular, when you visit the Site, you provide us with various types of information, including personal information that you choose to disclose, and information regarding how you use the Site, which we collect as you interact with our Site.
With respect to personal information, you may provide us with various types of such information in using the site. Such information may include your name, your email address, your telephone number, your address, transaction information, credit card information and any other personal or preference information that you voluntarily provide when using the Site, including without limitation setting up an account with us, ordering products or gift cards, signing up for our newsletter, or otherwise participating in promotions, offers or contests that we may make available on the Site. Occasionally, we may also collect additional personal information from you, through optional polls, questionnaires, or surveys. We collect email addresses from customers and visitors to www.ledbury.com for the purpose of communicating with customers. This is done in order to give the customer new information, promotions and deals for products offered by Ledbury. If at any time you wish to be removed from Ledbury’s email database, you can request removal by contacting email@example.com. We do reserve the right to contact you via postal mail, email or telephone strictly for the purpose of administering your account.
Our goal is to continually improve the usefulness of your visits to the Site. Obviously, the better we know you, the better job we can do of customizing the Site to suit your unique needs.
Any personal information that we collect is used internally for customer service purposes. We also use this information to continually update the Ledbury shopping experience and give customers a better e-commerce experience. We keep all information as secure as possible and we never sell this information to third party vendors or marketers. We do however, provide personal information to third parties for the purpose of fulfilling customers’ orders. This includes sharing payment information with our merchant banking partners and sharing customer addresses with shipping companies.
We do not collect personal information from children
Children under 13 years old are not the target audience for the Site. To protect their privacy, we prohibit the solicitation of personal information from these children. If you are under the age of 13, please do not submit your email address or any other personal information to us through the Site.
Disclosure for legal purposes
We reserve the right to disclose any personally identifiable information or other information we collect through the Site or otherwise if we are required to do so by law or if we reasonably believe that the disclosure is necessary in order to (a) fulfill a government request; (b) conform with the requirements of law or to comply with legal process served on us; (c) protect or defend our legal rights or property or third party licensors of any material on the Site; or (d) in an emergency to protect the health or safety of the users of the Site or the general public.
How do we protect your information?
Ledbury.com incorporates a number of procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through this Site. We also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to such information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit www.ledbury.com, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline. Therefore we ask that you remain vigilant and report to us any problems you have while using our electronic commerce site.
What else should you know about your privacy?
Should you feel that your privacy or security is being compromised, or have any questions on this policy, please notify us using the following contact information:
By phone: (888) 233-1942
Date of Last Update or Revision: September 2012
Welcome to www.ledbury.com (the “Site”), which is owned and operated by Ledbury Inc (“Ledbury”). The Site includes all web pages accessible by the public.
Site Content and Intellectual Property Ownership
You acknowledge that the messages, information, data, text, software, images, graphics or other materials posted on the Site (the “Content”) contain trademarks, copyrights and other proprietary material, the ownership or licensed rights to which are owned by Ledbury, its third party licensors or suppliers, and that such proprietary material is protected by law, including U.S. copyright laws and international treaty provisions. The “look and feel” of the Site (including color combinations, text, images, logos, button shapes, layout, design compilation and presentation of information and all other graphical elements) are also Ledbury’s trademarks and/or copyrights. Any unauthorized use of trademarks appearing on the Site may constitute trademark infringement, which could subject the user to substantial civil penalties. The deletion or alteration of any copyright, trademark or other proprietary notices from the Site is strictly forbidden.
Third Party Content
Certain Content displayed or otherwise accessible in any comments provided in connection with any weblog or “blog” on the Site may be from third party sources, including our customers or other members of the public. We have not independently verified that any such Content is complete, accurate, current, safe, inoffensive, non-objectionable, or otherwise appropriate for any user of the Site. We expressly disclaim any warranty with respect to the reliability or appropriateness of such information. You acknowledge and agree that your reliance on such Content is solely at your own risk. If you have any questions with respect to such Content, please contact us at the address below.
Usernames, Passwords and Account Registration Information
Communicating With the Site
You represent and warrant that your Communications contain no confidential or proprietary information of yours or of any third party and that you have all necessary permissions, licenses, rights, and consents to post, upload, republish, display, distribute, or transmit your Communications.
In connection with your use of the Site, you agree that you will not, nor will you allow others to, directly or indirectly:
Violations of Site or network security may result in civil or criminal liability. Ledbury will investigate all occurrences which may involve such violations and may contact, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
Feedback Regarding the Site
You may provide suggestions, comments or other feedback on the operation of the Site, which may include, without limitation, ideas for new products, services, features, technologies, processes, materials, marketing plans or new product or service names (“Site Feedback”). Such Site Feedback is voluntary and we have the perpetual right to use any or all of such Site Feedback for any purpose without any obligation to you of any kind.
Modifications and Updates
Disclaimer of Warranty and Limitation of Liability
Ledbury may provide links or references to Internet sites maintained by third parties. Ledbury does not operate or control in any respect any information, products or services on these third-party sites and provides no warranty whatsoever with respect to such sites.
YOUR ACCESS TO AND USE OF THE SITE ARE AT YOUR SOLE RISK.
Notification of Copyright Infringement
If you believe in good faith that your copyrighted work has been reproduced on our Site without authorization in a way that constitutes copyright infringement, you may notify us as at firstname.lastname@example.org or at Ledbury, Inc, 117 S. 14th Street, Richmond, VA 23219, ATTN: President. Any personal information you provide in your email will be used only for purposes related to your email.
By phone: (888) 233-1942